BUS 542 Week 1 & 2 Reading Assignment 1

Chapter 1

Strategic Business Communication.

Effective Communication is one of the important factor or key to success for all kind of businesses and work places.

Benefits of effective communications:

• save time
• establish job satisfaction
• prevent confusion & conflict
• organized knowledge library
• understand others and yourself
• raise morale and motivation
• trustworthy
• close-loop feedback communication
• success in business deal

Communication to prevent conflict.

Closed loop feedback Communication

Methods of communications:

1. face-to-face (meeting/ forum),
2. office memo,
3. telephone & cellphone,
4. text messaging,
5. voice messaging,
6. fax,
7. e-mail,
8. brochures,
9. articles,
10. newsletters.

In today's world, a successful company will pay much attention in ensuring the communication systems are up to date and effective. Therefore, data communication is one of the key communication strategy. This include storing the data, extracting the data, sharing the data information & intepreting the data in supply chain linkage that will allow each individual from internal employees to top executive and customers to easily make the informations available precisely.

Chapter 8

Business Letters.

Writing business letters - email, memos or meeting minutes require patience and clear mindset to ensure clarity of the formal communication.

Factors to the quality of writing and editing business letter processes:

• Content - understand your objective and the message convey; main point first sentence
• Organization - know your audiences; straighforward and simple statements; summarize
• Tone & phrasing - positive thoughts; avoid negative statement; emotional banking; grammar error; use word check.
• Correctly spelled names & titles - demographic studies; understanding culture;web check
• Style - simple; bullet form; easier reading; right font & color impact